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How can I update/ convert an account?
In case your e-mail or ID was applied on one particular or more on the earlier game portals and account hasn’t been applied for any lengthy time, it wants to be updated prior to you are able to log in again!
In most cases, your login information and facts are exclusive and also you can continue to play or browse the new game portal after updating your account, without any further info becoming essential.
But for a number of you, it seems precisely the same email or exactly the same ID has been employed on greater than one on the 3 former portals. In that case, well you’ll want to update this fact and/or merge the account(s).
When you are in that scenario, you should see the following information box displayed on the website: Your Mu legend accounts require updated Click OK to transfer to the Account Update web page.
How can I update/ merge an account?
1. Click on OK or alternatively visit the transfer web page right here: https://member.webzen.com/ONE/Integration/Login/webzen.com
two. Opt for the account you should transfer towards the new http://www.webzen.com/ by deciding on the game portal you employed to access.
3. Login with your Account ID / Password and adhere to the actions! You could be asked to enter a brand new ID and email address, be sure that you have access to this email address, as you will be sent an activation hyperlink to finalize the course of action.
Please note: If the account was ever compromised or shared, now would be the time to make it safe again!
Make sure that the new account ID has no similarities with all the password or any character on the account.
You are also advised to enter your genuine reside name inside the profile, to let the Customer Support offering help to you in the future in case that you simply drop access to the email address.
4. The update of one’s account need to now be comprehensive, enjoy the Webzen games!
When I try and merge the account I get the following error message:
This account just isn’t subject to account transfer/ merge or the username and password do not match.